英文詢盤郵件回覆範文

　　詢盤郵件聽說過，詢盤郵件的英文版你知道怎麼寫嗎?下面是小編為你整理的，希望對你有用!

　　1

　　可以針對首次來信沒有明確需求，聯絡資訊不全的客戶

　　Dear Mr. Amir,

　　Many thanks for your inquiry datedof XXXX from alibaba.

　　In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of .

　　Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price.

　　Waiting for your early reply.

　　Best Regards

　　Amy

　　可以針對首次詢盤比較明確，且聯絡資訊較全的客戶。

　　Dear Mr. Naresh,

　　So glad receiving your enquiry for our Barbies' collection from Alibaba dated XXX. Thanks a lot.

　　We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast.

　　However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants.

　　Please do not hesitate to contact us if any question and we are waiting for your reply.

　　Best regards,

　　Amy

　　可以針對首次詢盤，需求明確，要求報價的客戶。

　　Dear Mr. Muller:

　　Thank you for the letter of date enquiring price for our boy‘s t-shirt.

　　To close our deal a.s.a.p, we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before date. Please refer to the attached files for packing and product specification info.

　　We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now.

　　Therefore, at the most competitive price we offer, we hope to receive your reply with

　　questions if any or an order soon.

　　Best regards

　　Amy

　　可以針對首次詢盤，需求明確，要求報價的客戶。

　　Dear Johnson，

　　We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.

　　As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target.

　　Hope so competitive price can help you get your market soon .

　　By the way, could you pls tell us which color you like most and what kind of packing way you prefer?

　　Your prompt reply will be highly appreciated.

　　Best regards

　　Amy

　　2

　　Dear Edison Bonilla,

　　How are you? Thanks a lot for your mail and your trust on us.

　　I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /

　　Yours,sincere

　　Star Cheng

　　Company: Shenzhen Qkie Electronic CO., LTD

　　 A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

　　Tel: 86-755-2751 2960

　　Cel:+86 13249854876

　　Fax: 86-755-2751 6546

　　Website:

　　建立業務關係

　　Dear Sir or Madam:

　　A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.

　　We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world.

　　In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite efficiently.You will be sure of your sales if you would allow us to promote sales of your products througout China .

　　Your early reply will be highly appreciated.

　　Yours faithfully,

　　1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.

　　2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.

　　3. we ,therfore,take pleasure in informing you that we are an enterprise

　　manufacturing shirts.開發信

　　4. the products manufactured here have been proved by a scrupulous test to be sound.嚴格的質檢認證

　　5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手冊

　　6. We are sending you separately our pattern-book with the price list.隨函附寄

　　7.We are confident that you can do some profitable business.相信貴方可以獲利。

　　8.We would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基礎上

　　9.don t remember to tell you then Mexican market is very competitive 市場競爭激烈

　　10. The designs and colors of all products will almost exactly match your needs詢問詳細資訊

　　包裝和嘜頭

　　1. We want you pack the tins in cartons ,each containing 12

　　tins,separated by corrugated paper dividers.

　　2. We trust that you will give special care to the parking in order to

　　avoid damage in transit.

　　3. Each case should be marked with the following: name of the

　　commodity, quantity, country of origin, etc.

　　4. We can do exactly according to your packing instructions. 支付貨款

　　1>Dear Sir or Madam:

　　We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO .309.In that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.

　　However until now we haven’t received your L/C.Would you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.

　　We are looking forward to receiving your early reply.

　　2>Dear Sir or Madam:

　　I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit NO.778 in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.

　　3.

　　Hi Mike,

　　Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.

　　Thanks and best regards,

　　C

　　4.開發信 SECRET how to reduce mouse cost

　　Hi

　　Good day.Shenzhen Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.

　　BR,

　　Star

　　Company: Shenzhen Qkie Electronic CO., LTD

　　 A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China

　　Tel: 86-755-2751 2960

　　Cel:+86 13249854876

　　Fax: 86-755-2751 6546

　　Website:

　　各種詢盤迴復範本

　　高效回盤5大要訣

　　及時：接到買家詢盤，要給予及時反饋，確保詢盤迴復有效性。通常在1小時內完成回詢盤，訂單生成的率高達70%，回時間超過10小時，會大大降低訂單生成率。

　　專業：賣家應具備豐富的行業知識，對於客戶關於產品方面詢問，能夠給予專業解答。

　　準確：要將回覆信寫得很清楚，首先要正確理解買家來函的準確意思，如有不清楚的地方，則應立即去函向客戶詢問了解，切忌一知半解。

　　具體：儘量一次性多傳達自己的意思，以免來回溝通錯過了商機。

　　格式：格式一般分為稱呼、正文、敬祝語、落款幾個部分，語言簡潔準確，避免出現語法和拼寫的錯誤。鑑於東西方文化的差異建議回答賣家問題直截了當，一般疑問句建議先回答yes或者no，然後再補充自己需要說明的。 回盤參考模版

　　不同狀態下訂單，回覆詢盤的方式和技巧各有不同。下面將訂單狀態大致分為一下幾類：

　　1、未付款詢盤迴復：

　　第一主動出擊，當買家下單後應及時主動與買家聯絡，聯絡內容可以按照先後順序包括為打招呼，對產品進一步的介紹，並告知請付款以及時檢視庫存備貨，儘快發貨。下面一個不錯的回覆：

　　Dear XXX,

　　we have got your order of......

　　The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

　　When the payment is finish, I can stock up the item and get it ready for shipping.

　　If any further questions, please feel free to contact with us.

　　Thanks

　　Best Regards

　　2、已付款訂單的回覆：主要內容包括確認產品的規格，尺碼等等具體事宜，表現賣家的專業性下面是一個不錯的例子：

　　Dear XXX,

　　I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.

　　If you have any other questions, Please feel free let me know.

　　We are looking forward to getting your early reply.

　　Best Regards

　　3、發貨後的回覆：

　　從貨物離開中國海關至買家收到貨物建議每個階段賣家都給買家發一封郵件通知買家，直到買家收到貨為止。因為買家付款後都急於收到貨物，而郵寄過程一般又是5-10天不確定的，因此這樣隨時通知買家貨物狀態一是表現自己商業城信度二是及時的溝通能讓買家不再急切詢問。

　　A、告訴買家訂單詳情

　　Dear Customer，

　　The item you order is already shipped and the tracking number is XXXXX

　　The mail status is as follows:

　　SHANGHAI

　　Dispatch from Sorting Center

　　This is the status of your order. You will get it soon.

　　Thanks for your support and understanding.

　　B、 詢問是否收到貨物

　　Dear customer,

　　EMS tracking informationEMS網站查詢

　　This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.

　　Thanks

　　4、 客戶投訴產品質量有問題

　　Dear customer,

　　I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!

　　Dear friend,

　　I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.

　　Best Regards

　　5、訂單完成

　　Dear customer,

　　I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.

　　Thanks

　　Best Regards

　　6、提醒買家給自己留評價，這是在交易結束後很重要的一個環節

　　Thanks for your continuous support to our store, and we are

　　improving ourselves from service, quality, sourcing and so on.

　　it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me .

　　Best wishes

　　7、折扣

　　Dear xxx,

　　Thanks for your message.

　　Well, if you buy the 2 items, we can offer you a GBP 0.26 discount. Once we confirm your payment, we will post the item for you in time.

　　Please feel free to contact us if you have any further question.

　　Thanks & Best regards!

　　8、常見問題回覆

　　A、推廣新產品，採購季節期間根據自己的經驗，可給買家推薦自己熱銷的產品。

　　Hi there,

　　As Christmas is coming, we found hair straightened has a large

　　potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin product.we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.

　　Regards

　　B、貨物斷貨，貨物偶爾的斷貨只要認真解釋一下，買家一般能夠理解，最好的辦法是告訴買家自己會積極儘量幫他找到庫存，同時向他介紹類似的款式供其選擇。

　　We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.

　　If there's anything I can help with, Please feel free to contact us.Thanks.

　　Regards

　　C、改完價格再次催款，很多情況買家下單後覺得運費過高，不願意付款希望賣家能夠給與折扣，下面的回覆可以借鑑一下：

　　Hi there,

　　We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.

　　IF any further questions, please feel free to contact us.

　　Regards

　　D、大量訂購詢問價格，大量訂單詢盤買家若是趕上採購季節應該是很有誠意的買家，對他們的回覆要詳盡一些，內容一般包括樣品的價格，採購量和相應的價格，這個報價建議是包括運費的，給買家感覺是給他的一個優惠。

　　Hi there,

　　Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is 39.5 USD/piece. I am looking forward to your reply.

　　Regards