有關於致客戶的英文道歉信

　　道歉同時做為一種祈使性的言語行為,主要用來請求獲得受話人的諒解。在下面小編整理了,希望大家喜歡!

　　範本1

　　directions:

　　you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.

　　write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.

　　範本2

　　You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:

　　1.apologize for not attending the appointment as planned,

　　2.explain why you could not meet him/her that day,

　　3.make suggestion for another appointment next time.

　　Dear Linda,

　　範本3

　　Dear XX,

　　Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress.

　　So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, thank you.

　　Best regards.

　　範本4

　　Dear Customer,

　　I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department.

　　We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.

　　Please accept our sincere apologies for any inconvenience we have caused you and your customers.

　　Yours sincerely,

　　XXX

　　
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