有關於電話英語對話帶翻譯

　　對話課堂教學是實現課程理念的主要途徑之一,是實現師生平等一種形式。小編整理了，歡迎閱讀!

　　一

　　AHello. This is John’s Distribution. Can I help you?

　　您好。這裡是約翰配送。我能為您做什麼?

　　BYes. I need some ice water delivered.

　　我需要一些冰水。

　　AAre you compeletly out?

　　您的水已經完全用完了嗎?

　　BNo, I have some, but not enough for the long weekend.

　　不，還有一些，但是不夠維持整個長週末的。

　　AOkay. I’ll send someone to deliver it for you tomorrow.

　　好的。我會派人明天送去。

　　BThank you.

　　謝謝。

　　ANo problem.

　　不必客氣。

　　二

　　AHello. Can I help you?

　　您好。我能幫您什麼?

　　BI need to talk with someone about my bill.

　　是關於我的賬單的問題。

　　AOkay. Hold on the line. James will be with you in just a moment.

　　好的。請稍等。詹姆斯會來解決您的問題。

　　BThanks.

　　謝謝。

　　AHi, this is James in customer sevice. What can I do for you?

　　您好，我是客戶服務部的詹姆斯。我能為您做什麼?

　　BHi, James. The bill I received yesterday for my home cable TV service is wrong.

　　你好，詹姆斯。昨天我收到了有線電視的賬單，但是賬單有錯誤。

　　AWhat’s your account number?

　　您的賬號是什麼?

　　B200508.

　　200508.

　　AOkay. The regular monthly charge should be $65.

　　每月的費用應該是65美元。

　　BRight. But yesterday I got a bill for $85.

　　對的，但是賬單上是85美元。

　　AThe cable TV company charged you an extra $20 because of your late payments for the last two months.

　　有線電視公司額外收了您20美元，是因為您前兩個月的賬單付晚了。

　　BOh, I see. Thanks.

　　哦，是這樣啊。謝謝。

　　三

　　AHi, Customer Service Desk. What can I do for you today, sir?

　　您好，客戶服務櫃檯。先生，我能為您做什麼?

　　BGood morning. I bought this vacuum here a few months ago. It doesn’t work now. Can I return it or get it fixed?

　　早上好，我在幾個月前買了這個吸塵器，現在它壞了。我能退換或者修理嗎?

　　ADo you have your receipt with you?

　　您有購買時的收據嗎?

　　BYes, I do.

　　我有。

　　AWhen did you buy it from our store?

　　您是什麼時候從我們的店裡買的?

　　BFour months ago.

　　四個月前。

　　AI’m sorry. You can’t return it becasue too much time has passed since you purchased it. In order to receive a refund, you must return merchandise to the store within 90 days of purchase.

　　很抱歉。您不能退貨了，因為距離您的購買日期已經有一段時間了。如果要全額退款，您必須在購買之後90天內把商品送回店裡。

　　BBut the direction book says I will get one-year warranty.

　　但是說明書說保修期一年。

　　AYes, I know. After 90 days, you need to call the company that manufactured the vacuum to fix it because it’s still under their warranty. Their phone number should be in the direction book that came with your vacuum.

　　是的。90天之後，您需要聯絡生產商來修理它，因為您購買的吸塵器還在廠商的保修期內。他們的電話應該在說明書裡有。

　　BOkay. I understand. I’ll call the Customer Sevice Office of the manufacturer. Thank you.

　　知道了。我會打給生產商的客服部的。謝謝。

　　AYou’re welcome.

　　不必客氣。