商務英語道歉信模板

　　隨著經濟和資訊科技的快速發展,商務英語信函已成為對外貿易中不可缺少的組成部分，也是現代外貿活動中最常用也最有效的通訊手段之一。但我們在商務洽談中出現了錯誤需要道歉時應該怎麼辦呢?那麼該怎麼寫呢?　下面是小編為大家整理的，希望對大家有幫助。

　　篇一

　　Dear Mr. Grison

　　Thank you for your letter of 6 May 2004 concerning the faulty tableware.

　　I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

　　We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

　　I hope that you can use our company as your supplier in the future.

　　Your sincerely

　　篇二

　　Dear Mr. Sation

　　With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.

　　The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

　　Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

　　Your sincerely

　　篇三

　　Dear Sir or Madam,

　　Thank you for letter of 5 May 2004.

　　I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

　　I enclose the price list of our company as requested and look forward to hearing from you.

　　Your sincerely