如何寫好英語郵件

General 更新 2024年11月20日

  郵件已經成為工作交際的一部分了。那麼,你知道嗎?接下來小編為大家整理了方法,希望對你有幫助哦!

  1. Start With an Appropriate Salutation

  郵件開頭稱呼要恰當:

  Some people jump straight into the text of an email without so much as a “hi”. It’s polite toadd a salutation, just as you would with a letter. That might look like:[qh]

  有些人寫郵件不喜歡加稱呼,甚至連簡單的“你好”都忽略,直接開始正文內容。孰不知就像在傳統的信件上一樣,寫上稱呼是一種禮貌的象徵。稱呼可以這樣寫:

  #Dear Sir/Madam 親愛的先生/女士

  #Dear Mr. Johnson 親愛的約翰遜先生

  #Hi Sue 蘇,你好

  #Hello Fred 你好,福瑞德

  Your salutation needs to be appropriate. If you’re writing to a prospective employer, “Dear Mr. Johnson” is probably the best way to go. “Hi Bob” is going to look unprofessional.

  稱呼必須恰當。若郵件物件是你未來的上司,“親愛的約翰先生”這樣的稱呼應該為最得體的。像“你好,鮑勃”更適用於隨意的場合。

  But don’t assume that formality is always the right answer. If you’re writing to a friend ofa friend, using “Dear” plus their surname is going to seem oddly stilted.

  那麼,是不是正式的用語就萬能呢?絕對不是。若你給你朋友的朋友寫郵件,那用“親愛的+姓”就顯得異常彆扭。

  If in doubt, “Dear [first name]” will usually work just fine.

  當你判斷不出哪種場合該用什麼稱呼合適,你可以使用“親愛的+名”來應付所有情況。

  2. Get Straight to the Point

  直奔主題

  Your correspondent won’t want to wade through paragraphs of waffle – so get straight tothe point. If you’re writing to someone out of the blue, don’t give them your life story beforeyou make a request.

  相信閱讀你郵件的人不會願意仔細瀏覽你那空洞無聊的長篇大論,所以你需要直奔主題。如果你想寫封郵件安慰某個心靈受傷的朋友,開頭先把你的建議亮出來,然後再用你的親身經歷來輔助說明。

  Getting straight to the point might mean that the first line of your email after thesalutation looks something like this:

  直奔主題意味著郵件內容的第一行應該是這樣:

  #I’m working on an article about Acme Widgets for XYZ publication, and wondered if youhad a few minutes to answer the following three questions.

  我現在正在寫一篇要交給某某出版社關於極致控制元件的文章,不知道您有沒有時間回答3個問題呢?

  #Could you supply me with a quote for the following project?

  可否對下面的設計專案進行引證?

  #I’d like to discuss the revisions with you. Would Tuesday at 2pm be a good time?

  我想和你談談修訂的事。這週二下午兩點您有空嗎?

  #I’ve attached the documents you requested at our meeting yesterday.

  昨天會議上您要求的檔案已附上,請查收。

  You may well need to include more details, but if you put the important point up front, youremail is more likely to get a timely response. If your question comes too far down, therecipient may not even realise that you need a reply.

  當然,你需要再增加更多的細節內容。若將郵件重點放到內容的開頭,你將收到更加及時的回覆資訊。如果你的問題在郵件後頭,收信人可能都不會意識到你在等他回覆。

  3. Keep it Short

  內容言簡意賅

  Try to keep your email as short as possible. Make the paragraphs short, too – longparagraphs can be difficult to read and take in.

  儘可能將你的郵件內容寫得簡單明瞭。文章太長不易閱讀和吸收。

  Do make sure you give enough information for your correspondent to be able to make adecision, if that’s required. You might find that it’s best to offer this as an attachment – you’llhave more flexibility over formatting, and your correspondent can print out the attachmenteasily.

  若對方需要通過你的郵件來做決策,那你一定要在郵件中將相關資訊寫完整。為了能更靈活地排版,你可以把這些資訊作成附件形式,以方便對方將其打印出來。

  4. Use Numbered Points

  將內容編號

  If you’ve got several questions or points to make, it’s very helpful to number them. Thismakes it easy for the other person to respond to each one, especially if some just require ayes/no response or a single word answer. For instance:

  對於那些為了諮詢或提供各種問題的郵件,最好將問題一點一點的列舉出來,以便於他人對每個問題作答,尤其當某些人更傾向於對問題只回答“是”和“否”的時候。例如:

  #Could you let me know:

  能否告知:

  #1. How much it would cost for the website design

  1. 網站設計費用

  #2. How much for the website design plus a tri-fold brochure

  2. 網頁設計加一份三頁宣傳冊的費用

  #3. Whether you could complete #2 by the end of April

  3. 您能否在四月底完成第二點所述工作?

  It’s also useful to list your questions or points as bullets in this way; if you write a singleparagraph, some of your questions might get missed.

  將你的問題或觀點用圖示的方式羅列出來是很實用的,倘若你用一段話將幾個點全部涵蓋,那對方有可能會漏看其中的幾點。

  5. Re-read and Use Spell-Check

  重新閱讀一篇,校對拼寫錯誤

  A typo or spelling mistake can turn one word into an entirely different one. If you’re usingemail in a professional capacity, that mistake could be embarrassing – or even offensive. Itmight alter the whole meaning of your email: a missing “not”, for instance, could potentiallycause problems.

  排版或拼寫錯誤有時能導致對一個單詞的誤解。尤其當你用郵件來溝通專業性內容時,這樣的錯誤就很尷尬,甚至有些失禮。它可能改變你整個郵件的意思。比如:少寫了個“不”,就可能會引起某些問題。

  Spell-check should help you avoid any silly mistakes – but use your eyes and brain too.There are plenty of words that spell-check won’t pick up. If you’re emailing from a device withpredictive text and an auto-correct feature, make sure you always re-read what you’ve typed.

  因此檢查拼寫將避免你犯這些低階錯誤,但這裡強調——不僅僅用眼睛檢查,還得用大腦思考。有些錯誤不一定能輕易檢查出來。如果你的郵件系統有字句聯想功能和自動糾錯功能,一定要把寫出來的內容再通讀檢查一遍。

  6. Make Your Signature Useful

  充分利用郵件簽名

  Do you have an email signature? That’s the text that appears automatically at thebottom of your email. Some people don’t use one at all; others have a funny quote or favoritesaying.

  你設定過郵件簽名嗎它將會在你每次郵件內容的下方自動生成?有些人從來都沒有使用過它,但我們也看過一些非常有意思和哲理的簽名。

  Whether you’re using email for professional or personal reasons, make your signatureuseful for both you and your recipient. That might mean:

  無論你是為了工作還是私人聊天,加註簽名對你和郵件接收者都有好處,因為這意味著可以:

  Giving the link to your website

  加上你的網頁連結

  Including your work address and/or phone number

  寫上你的工作地址或電話號碼

  Adding links to your social media accounts

  註上你的社會媒體工具帳號例如部落格,微博,論壇

  Putting in a line to promote your recent book / blog / product

  宣傳你最新的書籍,博文或產品

  If your email provider allows it, you may even want to create several signatures to use fordifferent purposes e.g. one for emailing friends, one for new business contacts。

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