關於接電話英語常用語

　　全國大學英語教學改革提出要 提高學生的英語綜合應用能力,尤其是聽說能力後,大家對英語口語能力的重視達到了前所未有的程度。小編精心收集了，供大家欣賞學習!

　　1

　　One of the biggest problems is speed. Native speakers, especially business people, tend to speak very quickly on the telephone. Here are some practical tips to get native speakers of English to slow down!

　　主要的一個問題是語速。說母語的人，尤其是商務人士，打電話的時候說話語速都很快。下面是一些實用的小貼士可以讓母語是英語的人放慢說話的速度。

　　Immediately ask the person to speak slowly.

　　直接請這個人慢點說。

　　When taking note of a name or important information, repeat each piece of information as the person speaks.

　　記錄一個名字或者重要資訊的時候，打電話的人說一句你就重複一句。

　　This is an especially effective tool. By repeating each important piece of information or each number or letter as the spell or give you a telephone number you automatically slow the speaker down.

　　這是一個很有效的策略。通過重複每一個重要的資訊、每一個數字、每一個字母的時候都會讓說話人的語速自動放慢。

　　Do not say you have understood if you have not. Ask the person to repeat until you have understood.

　　如果沒聽懂就別說你懂了。讓這個人重複一下直到你懂了。

　　Remember that the other person needs to make himself/herself understood and it is in his/her interest to make sure that you have understood. If you ask a person to explain more than twice they will usually slow down.

　　記住別人需要自己的話被聽懂。確保你能聽懂關係到他或她的利益。如果你請一個人解釋兩次以上，通常這個人會放慢語速。

　　If the person does not slow down begin speaking your own language!

　　如果這個人還不放慢語速你就開始說你的母語。這招狠!

　　A sentence or two of another language spoken quickly will remind the person that they are fortunate because THEY do not need to speak a different language to communicate. Used carefully, this exercise in humbling the other speaker can be very effective. Just be sure to use it with colleagues and not with a boss :-!

　　快速的說一兩個句子會提醒打電話的人他們是很幸運的因為他們不用使用不同的語言來交流。不過用這招要小心點，這種方法羞辱別人很有效，所以要確定你這麼做的物件是你同事而不是你老闆!

　　2

　　接電話的開場白：拿起話筒的時候，可先用hello. good morning. good afternoon. 等問候對方，並報上自己的公司名、部門名、姓名等，如此可予人態度親切的感覺。

　　1 早安。這裡是正泰貿易公司。我能效勞嗎?

　　good morning. this is chengtai trading company. may i help you?

　　2 午安。這裡是大安商業銀行。我能為您效勞嗎?

　　good afternoon. this is dan an commercial bank. what can i do for you?

　　3 先鋒電子。我是吳瑪莉。

　　pioneer electronics. this is mary wu speaking.

　　4 喂。海外營業部。我是王大明。

　　hello. overseas sales department. taming wang speaking.

　　5 喂。這裡是王公館。

　　hello. this is the wang residence.

　　6 午安。我是王大明。

　　good afternoon. taming wang speaking.

　　7 我是楊文凱，請講。

　　wenkai yang speaking.

　　3

　　1.Hello，is this 4474716?

　　喂，是4474716號嗎?

　　2.I'd like to speak to Mr.Wang.

　　我想和王先生講話。

　　3.I'm sorry.Mr.Wang is out right now.

　　對不起，王先生現在不在。

　　4.May I know when he'll be back?

　　您能告訴我他什麼時候回來嗎?

　　5.This is his wife speaking.

　　我是他的妻子。

　　6.Can I take a message for him?

　　要我轉告嗎?

　　7.May I have your name，please?

　　請問您是誰?

　　8.Is he available?

　　他能接電話嗎?

　　9.I'll just find out for you.

　　我給您看看他在不在?

　　10.Hello，are you still there?

　　喂，您沒結束通話吧?

　　11.Who is that speaking?

　　請問您是誰?

　　12.I'm so sorry that I made such an early phone call.

　　對不起我這麼早打電話。

　　13.Who do you wish to talk to?

　　您要找誰呀?

　　14.Is Sue James in?

　　休·詹姆斯在嗎?

　　15.Hello!Is Sue there?

　　喂!是休嗎?

　　16.Yes，speaking.

　　是的，我就是。