酒店前廳英語口語對話

General 更新 2024年11月22日

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  1

  R:

  Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir?

  下午好。歡迎來到雲山飯店。先生需要我幫忙嗎?

  G:

  Yes.I'd like to check in,please.

  是的,我想登記入住。

  R:

  Certainly,sir.May i have your name,please?

  好的,先生請告訴我你的姓名?

  G:

  Yes,it's Charlie White.

  查理懷特

  R:

  Do you have a reservation with us,sir?

  先生,有向我們預訂嗎?

  G:

  Yes,for tonight.

  是的,今晚

  R:

  Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?

  請等一下。我查一下我們的預定記錄。。。讓您久等了。先生,你預定的是一個單人間,住3晚。請您填寫登記表,好嗎?

  G:

  Sure.

  好的

  R:

  May i confirm your departure date?

  我想確認你的離開日期

  G:

  Yes,i should be leaving on the 8th.

  恩,我應該在8號離開

  R:

  How would you like to make payment?

  請問你想怎麼付款?

  G:

  By Visa Card.

  Visa 卡

  R:

  May i take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.

  我能刷卡了嗎?謝謝。你的房間在8樓888號。請稍等片刻。阿貝爾的人會告訴你你的房間,希望你能在這裡過得愉快。

  2

  A:Receptionist/the waitress B:Guest

  A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?

  B: Well, I’m~~~ from `````. I’d like to check in, please.

  A: All right. Do you have a reservation with us, sir?

  B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?

  A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?

  B :what’s the price for standard double room?

  A:oh,sir。the price for standard double room is 288 Yuan。

  B: What! Why is so expensive?

  A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC air conditioner, free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.

  B:OK, I know now。i’d like to check in a standard double room.

  A: All right. how many days are you planning to stay?

  B: oh, I want to stay here for 3 days.

  A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。

  B:here you are。

  A:wait a moment ,please。

  Could you please fill in the registration card?

  B: Sure. Here it is. Is it all right?

  A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。

  B: Thank you.

  A:you’re welcome。Good luck。

  3

  C : Good afternoon , sir . Welcome to our hotel . May I help you ?

  G: Yes. I booked a room one week ago .

  C: May I have your name please , sir ?

  G: John Smith.

  C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ?

  G: That’s it .

  C: Would you please fill in this registration card , sir ?

  G: Sure . Here you are. I think I’ve filled in everything correctly .

  C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on…

  G: October 24.

  C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.

  G: Yes, I’ll keep it with care , thank you .

  C: I hope you enjoy yours stay with us.

  

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