客服英文個人簡歷模板範文
英文簡歷是招聘者對未曾謀面的客服求職者的第一印象,那你知道英文簡歷該怎麼寫嗎?下面是小編為大家帶來的客服個人英文版簡歷範文,相信對你會有幫助的。
客服個人英文版簡歷範文一
CUSTOMER SERVICE REPRESENTATIVESales
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling sales territory development.
Consistently met/exceeded sales goals instituted sales programs;sales increased from $8 to $25 million.
Thorough knowledge of management production;assure timely accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments inventory control.
Exceptional communication/interpersonal organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical information on company products services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules monitor delivery personnel.
Organize promotional demonstration activities for home Hew York marketing office.
Respond to resolve customer complaints.
Manage office operations produce correspondence.
Control stock conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations 1-2-3,Database III,Typing,Word-processingMultimate,Business Math,Speech Communication,Introduction to Computers English Composition.
Notice
Background summary accentuates candidate's acquired professional skills impressive track record.
Listing relevant courses adds weight to candidate's educational credentials.
客服個人英文版簡歷範文二
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: 123 459 9784
Email: smith.zhunai
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and organizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelor's degree in English from Daffodils Arts College in the year 19XX
Master's degree in English Language from university of XYZ in the year 19XX
Certification course in Communication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, complaints and request for information on products and services
Assigned the tasks of recording all communications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and provided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-scripted probing techniques to find customer requirements
Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
Areas of Interest:
To apply my comprehensive customer service skills to meet the goals and objectives of the organization
To increase the sales and service of the organization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: zhuna
客服個人英文版簡歷範文三
Annie Smith
69 N. Grant Street, Mid Lake City, California 84301
Cell : 988 598-1331
Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.
Core Competencies:
Good knowledge of mathematics that can handle complex billing tasks
Excellent analytical and problem solving skills
Proficient in computer applications like Excel, Word and Outlook
Excellent interpersonal and communication skills
Ability to handle multiple tasks and meet deadlines
Proficient in handling tasks independently as well as a part of the billing team
Ability to handle sensitive and private information in a professional manner
Educational Qualifications:
Bachelor's degree in Mathematics from University of California in the year 2003
Work History:
Organization: CF Engineering Groups, California
Duration: March 2005 till date
Designation: Customer Service Billing Administrator
Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database
Handles the tasks of supervising and monitoring every stage of processing invoice
Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager
Produces invoices as well as distributes and mails the invoices to the concerned person
Handles tasks like Issuing and Processing Billing Reports
Responsible for Data Entry of time sheets, and expenses on a daily basis
Assist department in handling day-to-day functions on areas of billing
Organization: NKOI Group Co Inc, California
Duration: January 2004 to February 2005
Designation: Billing Administrator
Perform tasks like maintaining records for management reports and inventories of supplies required
Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs
Reviews the invoices for general cost charging errors
Coordinates as well as responds to all service calls required by customer
Performs filing duties in accordance with the specific request
Responsible for handling day-to-day clerical duties like typing, filing and handling mails
Personal Details:
Name: Annie Smith
Date of Birth: 15/03/1978
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Customer Service Billing Head
Lopez Associates Co Inc, California
Cell: 123-589-3655
Email: zhuna
客服個人英文版簡歷範文
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